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Legal

Terms of purchase

These terms apply to every order placed through this site. By confirming an order you confirm that you have read them.

01

Age restriction

Alcoholic beverages may only be sold to persons over 18. By placing an order you confirm that you are of legal age. The courier may ask for identification on delivery and may refuse to hand over the parcel to a minor.

02

Products and prices

All prices are shown in Macedonian denars and include VAT. We reserve the right to change prices; a confirmed order keeps the price that applied when it was placed.

Our spirits and wines are made in limited series. Colour, aroma and taste may differ slightly between series — that is a natural consequence of craft production, not a defect.

03

Placing an order

The contract is concluded when you confirm the order through the form and receive a confirmation with an order reference. If an item turns out to be sold out we will let you know and offer a replacement or cancellation.

04

Payment

Payment is currently taken in cash on delivery only. There is no surcharge for this payment method.

For businesses we issue an invoice with payment terms; in that case enter your company name and VAT number when ordering.

05

Delivery

We deliver across Macedonia by courier, usually within 2 to 4 working days of order confirmation.

  • Delivery costs 150 MKD.
  • Delivery is free on orders above 3.000 MKD.

Parcels are packed by hand and protected for transit. Please inspect the parcel before signing for it.

06

Damaged or incorrect parcels

If a parcel arrives visibly damaged, do not sign for it and tell us immediately. If you find a broken or incorrectly supplied bottle after opening, contact us within 48 hours with a photograph — we will replace the item or refund you.

07

Cancellation and returns

You may cancel an order at no cost until it has been handed to the courier. Given the nature of the product, opened bottles cannot be returned except where there is a demonstrated defect.

08

Responsible enjoyment

Our products are made for moderate enjoyment. They are not recommended for pregnant women, for anyone operating a vehicle or machinery, or in combination with medication.

09

Contact and disputes

For anything to do with an order, use the contact details below. We aim to settle every complaint by agreement; failing that, the court at the trader’s registered seat has jurisdiction.

Trader details

Company
[Назив на друштвото]
Registration no.
[ЕМБС]
VAT no.
[ЕДБ]
Registered address
[Регистрирана адреса]
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